Effective Date: July, 2025
At Smart Choice Systems (“we”, “our”, or Smart Choice Windows & Doors / Doors & Windows), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.smartchoicewindows.ca, make a purchase, or contact us for a quote — whether you are located in Canada or the United States.
1. Information We Collect
We may collect personal information such as:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Project details or service inquiries
- IP address, browser/device type, and usage data (via cookies and analytics tools)
- Payment details (processed securely through third-party providers)
We collect this information when you:
- Fill out our contact form
- Request a quote
- Subscribe to our email updates
- Browse our website
- Make a purchase or schedule a service
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotes
- Process and fulfill your orders
- Communicate about project updates or delivery
- Improve our website and customer experience
- Provide marketing updates and promotions (only with your consent)
- Comply with applicable legal requirements
3. Consent
By providing your personal information, you consent to our collection, use, and disclosure as outlined in this policy. You can withdraw your consent at any time by contacting us (see Section 9).
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted service providers who assist us in:
- Website hosting and analytics (e.g., Google Analytics, Meta Pixel)
- Payment processing
- Email communication
- Logistics and delivery
These providers are contractually obligated to protect your information and use it only as directed by us.
5. Cookies and Tracking
Our website uses cookies and other tracking tools to:
- Analyze site traffic and usage
- Personalize your experience
- Deliver relevant ads via platforms like Google and Meta (Facebook/Instagram)
You may disable cookies in your browser settings, though some features may not function properly.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for data use
- Opt out of marketing communications at any time
To make such requests, please contact us at the details below.
8. Security
We take reasonable physical, technical, and administrative safeguards to protect your personal information. However, no online platform is entirely risk-free, so we encourage you to protect your own data as well.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us:
Smart Choice Windows & Doors
401 Magnetic Dr, Unit 27,
Toronto, ON M3J 3H9
+1-416-877-8508
info@smartchoicewindows.ca
10. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with a revised “Effective Date.”